Order Processing

Orders are reviewed and prepared for fulfillment after successful payment authorization. Processing time: [CONFIRM AND INSERT PROCESSING TIME]. Processing times may vary during peak periods, holidays, or where additional verification is required.

Shipping Destinations

We ship only to destinations made available in the checkout process. Service availability may vary by product and delivery address. Fulfillment origin: [CONFIRM SHIPPING ORIGIN].

Shipping Fees

Applicable shipping charges, taxes, and other amounts are shown during checkout before an order is submitted. Free shipping threshold, if any: [CONFIRM OR DELETE].

Estimated Delivery Times

Delivery estimates may be shown during checkout or in the order confirmation. Standard delivery estimate: [CONFIRM AND INSERT]. These are estimates, not guaranteed delivery dates, and may be affected by carrier delays, weather, customs, or incorrect delivery details.

Tracking

If tracking is available for your shipment, the relevant details will be shared through your order notification or confirmation workflow.

Address Changes and Undeliverable Parcels

Please contact us promptly if your shipping address needs correction. Changes are not always possible after fulfillment begins. Additional costs for reshipment or failed delivery, where permitted by law, should be disclosed to you before any further charge.

International Orders, Taxes and Customs

If cross-border shipping is offered, import taxes, duties, or brokerage fees may apply. Responsibility for import duties: [CONFIRM STORE PRACTICE AND INSERT]. The final checkout and applicable law govern the charges disclosed for an order.

Damaged, Missing, or Delayed Shipments

If an order arrives damaged or appears lost, contact service@smarvexa.com with your order number and relevant details. We'll review the situation and any applicable legal obligations.